Home > FAQs and Help > Test centres
On this page we answer the following FAQs ...
What is an LNAT test centre like? Why can't I sit the test at my school or college? How do I find a test centre? When should I arrive at the test centre? What if I am delayed or lost en route? What if I miss my test because of flu, a flat tyre,
etc? What should I bring to the test centre? What about my personal belongings? If I have questions or requests connected with the
LNAT, should I contact the test centre? What if I need assistance during the
test? What if I have a complaint about the
test centre? Where can I get more help with this topic?
What is an LNAT test centre like?
There is probably one on your local High Street. They are also
used for other tests operated by Pearson VUE. Take a guided tour
of a test centre here 
Why can't I sit the test at my school or college? We are committed to providing a standard testing environment for
all of our candidates worldwide. We also need a dedicated computer
network to make on-screen testing possible. On-screen testing ensures quick and
reliable global distribution of our questions, your answers, and
your LNAT result. It also eliminates any scope for error in the scoring of
multiple-choice tests and the scanning of essays.
How do I find a test centre? You choose a convenient test centre at time of registration, and
make an appointment to turn up there at a fixed time. We have test
centres all over the world, and we have online directions to all
of them. More
on locating test centres
When should I arrive at the test centre? At least 15 minutes before your scheduled test time, so that
you can complete check-in formalities. The test centre will have
a waiting room for you to sit in, as well as lockers for storing
personal belongings during the test. More
on test centre arrival
What if I am delayed or lost en route? If you are delayed by less than 15 minutes, the test centre
staff have a discretion to let you start late. But
the risk of late arrival is yours: if you are more than 15
minutes late, or the test centre staff judge that a late start would
be disruptive to other candidates, you will be recorded as a no-show.
If you are a no-show, you will need to book another test and pay again
(see next question). Before you set off for your test, make
a note of the centre's address and find it on the map. More
on locating test centres
What if I miss my test because of flu, a flat tyre,
etc? We allow you to reshedule your test appointment at no extra
charge up to 12 noon (UK time) two working days before
your existing appointment. But after this point we provide
no insurance cover for the cost of missed tests. If you have to
miss your test for any reason, and you did not reschedule in
time, you will have to book another test at your own expense. Yes,
this applies in case of illness, family emergency, accident,
arrest, siege, train failure and security alert as well as
forgetfulness. It also applies to those who arrive at the test centre
late (see previous question) and those who arrive with inadequate
ID (see next question) .
What should I bring to the test centre? You should bring a printout of the email you were sent confirming
your registration. You must also bring photographic identification
from our approved list. If you do not bring acceptable
photographic
identification, you will not be allowed to sit the test. You will
have to register and pay again. Next time you will have to bring
acceptable identification. Test centre staff have no discretion.
A
full list of acceptable Identity documents is here
What about my personal belongings? You will have to store
all your personal belongings in one of the lockers at the test
centre. Personal belongings (including bags, coats, papers, books, pens,
watches, wallets, keys, IDs, cellphones, sweets, and
drinks) are not allowed in the testing room. In fact nothing is
allowed into the testing room except you and the indoor clothes you are
wearing. More
on test centre facilities
If I have questions or requests connected with the
LNAT, should I contact the test centre? No. Test centre staff have no discretion to waive any LNAT rules or policies.
They cannot make changes to your LNAT registration file and they
cannot give any LNAT advice. They cannot meet any requests
for modifications to the onscreen test or the testing
environment except those that were agreed at time of registration.
More on examination access requirements
What if I need assistance during the test? If you need any assistance during your test you should request
this by raising your hand. Remember that the invigilators are there
to help you and will respond as quickly as possible. So, if you
need another erasable note board or pen, or would like to use some
ear plugs, or someone is making an unreasonable amount of noise,
or you aren’t sure about something – even if test centre staff have
already explained it to you – put up your hand and ask for help.
If you do not ask test centre staff to remedy an issue when it arises
there is very little we can do about it later. More
on test centre facilities
What if I have a complaint about the test centre?
Occasionally, in spite of all Pearson VUE's efforts, there may
be interruptions during your LNAT sitting and these may affect your
concentration. For example, there may be a fire alarm, or a technical
problem with your computer terminal, or disruption caused by another
user of the test centre. When this happens, staff at the centre
will make every effort to put the problem right straight away, but
you may feel that your work was affected. If so, it is very important
that the incident is recorded by the test centre staff. Normally,
the staff will make an incident log and give you an incident number.
Once you have your incident number you need to contact the LNAT
Consortium at once so that the complaint can be investigated
and, where appropriate, the information can be passed on to the
universities (where allowances can be made in the interpretation
of your LNAT score). You will need to tell us where and when you
sat your test, give a brief description of what happened, and quote
your incident number. You should not contact the universities directly
at this stage, as they will have no way of verifying the incident
and will only refer it to the LNAT Consortium. So please make sure
you get an incident number before you leave the test centre. If
you do not get an incident number it may be hard to verify what
has happened. However, if for some reason the incident was not recorded,
or if you do not feel that it was correctly handled or correctly
logged at the test centre, you should still contact the LNAT Consortium
as explained above. Our
address for complaints is here
Where can I get more help with this topic? Please use our help form
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